Moldova Launches MDocs Digital Platform to Streamline Government Services

The Moldovan government has approved the concept of MDocs, a new digital document management platform aimed at reducing bureaucracy and improving the delivery of public services. The centralized system will store all documents submitted during administrative activities, including those related to providing public services to citizens and organizations.

MDocs is designed to enhance electronic document flow between government agencies and authorities by allowing the storage of documents in a standardized digital format. This move is anticipated to gradually reduce the reliance on paper documentation across various government functions.

The new platform will be integrated into version II of the EVO application, making it accessible to both citizens and public and private organizations. By centralizing document storage and standardizing formats, MDocs aims to streamline processes and improve efficiency in government service delivery.

Why this matters: The launch of MDocs constitutes a significant step towards digitalization and modernization of government services in Moldova. By reducing bureaucracy and enhancing electronic document management, the platform has the potential to improve the citizen experience and increase transparency in government operations.

The development and support of the MDocs platform will require an investment of approximately 6 million lei during the first year, which will be allocated through the 'Modernization of Government Services' project. The annual cost of maintaining the system is estimated to be around 1 million lei.

The approval of MDocs demonstrates the Moldovan government's commitment to leveraging technology to improve public services and reduce administrative burdens. As the platform is implemented and adopted across various government agencies, citizens and organizations can anticipate a more efficient and streamlined experience when interacting with government authorities.

Key Takeaways

• Moldova approves MDocs, a new digital document management platform.
• MDocs aims to reduce bureaucracy and improve public service delivery.
• MDocs will be integrated into the EVO app, accessible to citizens and organizations.
• MDocs implementation will cost 6 million lei in the first year, 1 million annually.
• MDocs demonstrates Moldova's commitment to digitalize and modernize government services.