Nigerian Presidency Launches Citizens Delivery Tracker to Assess Government Performance

The Nigerian Presidency launched the Citizens Delivery Tracker on April 8, 2024, to enable citizens to assess the performance of government ministries, departments, and agencies based on 204 deliverables and 888 indicators across eight priority areas from 2024 to 2027 under President Bola Tinubu's administration. The tracker is designed to increase transparency and accountability in the government's performance and delivery of services to the citizens.

The tracker will hold ministers and heads of government agencies accountable against these deliverables and key performance indicators (KPIs) in areas such as economic stability, infrastructure, social welfare, and education. The Central Coordination Delivery Unit held bilateral meetings with ministers, permanent secretaries, and their teams to arrive at the deliverables and KPIs, which will guide the quarterly assessments and annual scorecards presented to the President.

The government aims to make citizens an integral part of the monitoring and performance management process, allowing Nigerians to track the implementation of constituency projects and the real-time performance of ministers. The platform will be constantly modified to enhance ease of use and maintain a strong feedback loop between citizens and the government. The modifications will also allow citizens to track the implementation of constituency projects allocated to Senators and members of the House of Representatives.

Why this matters: The Citizens Delivery Tracker constitutes a meaningful advancement in promoting transparency, accountability, and citizen engagement in the Nigerian government's delivery of its priorities. By empowering citizens to monitor and evaluate the performance of government officials and agencies, the tracker has the capacity to catalyze positive change and improve the quality of governance in Nigeria.

The Citizens Delivery Tracker, which can be accessed at app.cdcu.gov.ng, was developed by the Central Delivery Coordination Unit (CDCU) in consultation with diverse stakeholders. It provides citizens with comprehensive information on government priority projects, policies, and programs, and allows them to submit real-time feedback on the performance of ministries. The CDCU has also developed a Delivery Reporting Framework and Template to accurately assess and report the performance of MDAs.

"The goal is to foster transparency, accountability, and citizen engagement in the government's delivery of its priorities," a statement from the Nigerian Presidency said. The launch of the Citizens Delivery Tracker marks a significant step in the Tinubu administration's efforts to promote good governance and ensure that the government remains responsive to the needs and expectations of the Nigerian people.

Key Takeaways

• Nigeria launched Citizens Delivery Tracker to monitor govt performance on 204 deliverables.
• Tracker holds ministers, agencies accountable on economic, infrastructure, social welfare KPIs.
• Citizens can track constituency projects, real-time performance of ministers via the platform.
• Tracker aims to promote transparency, accountability, and citizen engagement in governance.
• Tracker developed by Central Delivery Coordination Unit in consultation with stakeholders.