Dunsborough Resort Receptionist Charged with Stealing Thousands from Guests

A 38-year-old receptionist from an eco-resort in Naturaliste, Western Australia, has been charged with over 30 offenses related to allegedly stealing thousands of dollars from guests. The woman, who worked at the resort on Hamersley Road in Yallingup, is set to face court for the alleged crimes.

According to police, between August 2023 and March 2024, the accused obtained credit card details from several guests staying at the South West resort. She allegedly used this information to make unauthorized transactions totaling $3,486. The woman is also accused of accessing the resort's EFTPOS machine 13 times to refund a total of $14,151 to her own bank account.

Why this matters: This case highlights the importance of robust security measures and oversight at hotels and resorts to protect guests from fraud and theft. It also underscores the need for thorough background checks and monitoring of employees with access to sensitive customer information.

The charges against the woman include 13 counts of Stealing as a Servant, 11 counts of Fraud, and 8 counts of Attempted Fraud. She is scheduled to appear before the Busselton Magistrates Court on May 7, 2024.

Police are urging anyone who believes they may have been a victim of fraud at the resort to come forward. "We encourage anyone who stayed at the eco-resort during this time period to review their credit card statements," said a police spokesperson. "If you notice any suspicious or unauthorized charges, please report it to your local police station or online via the ReportCyber website."

Key Takeaways

• 38-year-old receptionist charged with stealing $17,637 from resort guests
• Allegedly obtained guests' credit card details and made unauthorized transactions
• Accused of refunding $14,151 to her own bank account via EFTPOS
• Charged with 13 counts of Stealing, 11 counts of Fraud, 8 of Attempted Fraud
• Police urge guests to review statements and report any suspicious charges