RTA Dubai Enhances Maritime Transport Services Through Partnership with Dubai Maritime Authority

Dubai's RTA and DMA collaborate to enhance 360 marine transport services, streamlining processes and improving customer experience in the city's thriving maritime industry.

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Muhammad Jawad
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RTA Dubai Enhances Maritime Transport Services Through Partnership with Dubai Maritime Authority

RTA Dubai Enhances Maritime Transport Services Through Partnership with Dubai Maritime Authority

The Roads and Transport Authority (RTA) in Dubai has announced a collaboration with the Dubai Maritime Authority (DMA) to enhance its 360 marine transport services. The partnership aims to integrate RTA's services with DMA's system, enabling the public to access services such as short-term berth rentals for private boats at maritime stations.

The collaboration was formalized through a Memorandum of Understanding (MoU) signed by Sheikh Dr Saeed bin Ahmed bin Khalifa Al Maktoum, Executive Director of DMA, and Ahmed Hashim Bahrozyan, CEO of RTA's Public Transport Agency. The initiative seeks to upgrade the licensing services for maritime transport means and crews registered with the Dubai Maritime Authority by electronically linking with insurance companies and accessing eyesight test data through RTA's system.

These efforts are designed to streamline the interconnectivity between concerned departments, simplify customer data access, and improve the overall customer experience and operational efficiency in the maritime transport sector. The partnership is part of DMA's ongoing efforts to nurture a sustainable and secure maritime business that supports Dubai's economic growth and promotes top green marine practices.

Why this matters: The collaboration between RTA Dubai and DMA constitutes a meaningful advancement in optimizing the efficiency and customer-centricity of maritime services in Dubai. By integrating systems and streamlining processes, this partnership has the potential to positively impact the maritime industry and contribute to Dubai's position as a global maritime hub.

Sheikh Dr Saeed bin Ahmed bin Khalifa Al Maktoum emphasized the importance of the partnership, stating, "The establishment of DMA in 2007 has transformed the local maritime industry, introducing initiatives and regulatory measures to foster an investment-friendly environment and cement Dubai's position as a global maritime hub." The collaboration is expected to enhance customer satisfaction and improve the overall experience for those utilizing maritime transport services in Dubai.

Key Takeaways

  • RTA Dubai and DMA collaborate to enhance 360 marine transport services.
  • Partnership aims to integrate RTA's services with DMA's system for public access.
  • Initiative to upgrade licensing services for maritime transport and crews.
  • Collaboration streamlines interconnectivity, simplifies data access, and improves efficiency.
  • Partnership supports Dubai's position as a global maritime hub.