Cebu City Council Proposes "Business Process Management Industry Day" to Honor Sector's Economic Contribution

Cebu City to honor BPM industry's economic impact, proposing a "Business Process Management Industry Day" to recognize the sector's resilience and contribution, especially during the pandemic.

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Cebu City Council Proposes "Business Process Management Industry Day" to Honor Sector's Economic Contribution

Cebu City Council Proposes "Business Process Management Industry Day" to Honor Sector's Economic Contribution

The Cebu City Council is proposing to hold a "Business Process Management (BPM) Industry Day" on March 28, 2024, to recognize the significant contribution of the BPM sector to the city's economy and employment. The industry, which employs over 200,000 people in Cebu City, has prevailed despite the challenges posed by the COVID-19 pandemic.

The proposed event aims to honor the importance of the BPM industry and its role in the city's economic growth. The Cebu City Council initially suggested holding the event on March 28, the day the city was under enhanced community quarantine during the pandemic. However, the Commission on Laws, Regulations and Styling proposed moving it to April 1 to symbolize the return of BPO employees to on-site work after pandemic restrictions were eased.

The BPM industry has pumped billions of pesos into the Cebu City economy and employed thousands of Cebuanos and even non-Cebuanos. Over 300 companies are active in the IT-BPM space, employing around 200,000 people directly and around 550,000 people indirectly.

Why this matters: The proposed "Business Process Management Industry Day" highlights the vital role of the BPM sector in driving economic growth and employment in Cebu City. Recognizing the industry's resilience and contribution, especially during challenging times like the COVID-19 pandemic, emphasizes its importance to the local economy and workforce.

During a public hearing, a BPO company representative suggested renaming the event from "BPO Day" to "Business Process Management Industry Day" to be more inclusive of the industry's expansion beyond just contact centers. The Cebu City Council acknowledged the recommendations and suggestions made during the hearing and is set to hold the final reading of the ordinance on April 24, 2024.

Key Takeaways

  • Cebu City proposes "BPM Industry Day" on March 28, 2024, to honor BPM sector's economic impact.
  • BPM industry employs over 200,000 people in Cebu City and has thrived despite COVID-19 challenges.
  • BPM industry has pumped billions into Cebu City's economy and employed thousands of Cebuanos.
  • Proposed event aims to recognize BPM industry's resilience and contribution to local economy and workforce.
  • Cebu City Council to hold final reading of the ordinance on April 24, 2024.