Maersk Launches Instant Invoice Solution in Vietnam

Maersk, a global leader in shipping and logistics, is set to implement its Instant Invoice solution in Vietnam on May 18, 2024. The innovative enhancement aims to provide customers with a swift and consistent invoicing experience by aligning the rate of exchange (ROE) with the invoicing date for all transactions.

Why this matters: This development has significant implications for the global shipping and logistics industry, as it sets a new standard for invoicing practices and could influence other companies to follow suit. The implementation of this solution may also lead to increased efficiency and cost savings for businesses operating in Vietnam and beyond.

The Instant Invoice solution is part of Maersk's ongoing efforts to improve its financial system and better serve its customers. Once all pre-conditions are met, invoices will be sent instantly, ensuring a streamlined and efficient process. For freight invoices, the ROE will be based on the first invoice creation date and applied consistently to subsequent, rebilled, or disputed invoices.

In their announcement, Maersk stated, "The rate of exchange will align with the invoicing date, ensuring a uniform experience for all transactions." This alignment guarantees that customers will have a clear and predictable understanding of the exchange rates applied to their invoices, reducing potential confusion or discrepancies.

The implementation of the Instant Invoice solution in Vietnam is particularly relevant to Maersk's customers who utilize the APA (Automated Payment Agreement) service. This service streamlines the payment process and ensures timely settlement of invoices, further enhancing the overall customer experience.

Customers who have questions or concerns about the Instant Invoice solution can reach out to Maersk via email at vn.invoicemaersk.com or contact the finance team directly at 02856785803 or 1800400441 (press 4). The company encourages open communication and is ready to assist customers throughout the transition process.

Maersk's commitment to enhancing its financial system and customer experience is evident in the implementation of the Instant Invoice solution. By leveraging advanced technology and streamlining processes, the company aims to provide a seamless and efficient invoicing experience for its customers in Vietnam.

With the implementation date of May 18, 2024, approaching, Maersk expresses its appreciation for customers' patience and understanding during this transition period. The company remains dedicated to delivering exceptionalserviceand looks forward to the positive impact the Instant Invoice solution will have on its operations in Vietnam and beyond.

Key Takeaways

• Maersk to implement Instant Invoice solution in Vietnam on May 18, 2024.
• Solution aligns rate of exchange with invoicing date for consistent experience.
• Invoices will be sent instantly, ensuring efficient process.
• Implementation aims to increase efficiency and cost savings for businesses.
• Solution sets new standard for invoicing practices in shipping and logistics.