NYC Warns Students of Dorm2Dorm Company's Deceptive Practices

NYC's Department of Consumer and Worker Protection (DCWP) sues Dorm2Dorm LLC for failing to provide services, misplacing possessions, and returning damaged items to college students. A court orders Dorm2Dorm to pay $3.8 million in penalties and restitution, and cease operating illegally.

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NYC Warns Students of Dorm2Dorm Company's Deceptive Practices

NYC Warns Students of Dorm2Dorm Company's Deceptive Practices

The New York City Department of Consumer and Worker Protection (DCWP) is warning college students about Dorm2Dorm LLC, a moving and storage company that targets NYC area college students. In 2023, the DCWP filed a lawsuit against Dorm2Dorm, alleging that the company regularly failed to provide services that consumers paid for, misplaced possessions, or returned them damaged or broken.

Why this matters: This case highlights the importance ofconsumer protec and the need for vigilance when engaging with companies that target vulnerable populations, such as students. It also underscores the significance of government agencies taking action against deceptive business practices to ensure a fair and safe marketplace for all consumers.

In April, a New York County Supreme Court ruled in favor of the City, ordering Dorm2Dorm to pay nearly $3.8 million in civil penalties and consumer restitution, and cease operating illegally. The substantial penalties reflect the seriousness of the company's deceptive practices and the harm caused to student consumers.

DCWP Commissioner Vilda Vera Mayuga emphasized the importance of protecting students' rights in the marketplace, stating,"Whether you're getting a summer job or navigating student loans, DCWP offers resources, like our Financial Empowerment Centers, to help set you up for a successful summer. "Thedepartmentencourages consumers who were deceived by Dorm2Dorm to call 311 and say "Dorm2Dorm" or visit nyc.gov/dcw to file a complaint.

The DCWP also provides resources for students, including tips on student loans, worker rights, and banking options. Students can visit nyc.gov/StudentLoans for information on managing student loan debt and nyc.gov/workers for information on worker rights and protections. These resources aim to empower students to make informed decisions and protect their rights asconsumers and workers.

The case against Dorm2Dorm serves as a stark reminder of the importance of vigilance when engaging with companies offering services to students. The DCWP's successful lawsuit and the substantial penalties imposed on the company underscore the city's commitment to protecting students from deceptive business practices and ensuring their rights are upheld in thesummer.