SASSA Urges Citizens to Update Banking Details for Prompt SRD Grant Payments

SASSA urges citizens to update their banking details online to ensure timely payments of the Social Relief of Distress grant. The grant payment was increased from R350 to R370, effective April 1, 2024, to support vulnerable populations.

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SASSA Urges Citizens to Update Banking Details for Prompt SRD Grant Payments

SASSA Urges Citizens to Update Banking Details for Prompt SRD Grant Payments

The South African Social Security Agency (SASSA) is calling on citizens to update their banking details online to ensure timely payments of the Social Relief of Distress (SRD) grant. With close to 9 million people applying for the grant in May 2024, SASSA aims to streamline the payment process and avoid delays.

Why this matters: The efficient distribution of SRD grants is crucial for the financial stability of millions of South Africans, and any delays or issues with payment can have significant consequences for their livelihoods. By ensuring prompt payments, SASSA can help mitigate the impact of poverty and economic distress on vulnerable populations.

Effective from April 1, 2024, the SRD grant payment was increased from R350 to R370, as announced by Finance Minister Enoch Godongwana in March 2024. The grant increase of R20 was confirmed through Government Notice No. R 3210 on March 29, 2023. To accommodate this change, Section 6C was inserted into the Social Assistance Act, enabling SASSA to use a beneficiary's March 2024 assessment information to determine eligibility for the April 2024 SRD grant payment.

To update their banking details, citizens can visit the official SASSA website and log in to their account dashboard. After carefully entering the updated information, including account number and branch code, they should allow 30 to 90 business days for the changes to take effect. SASSA customer support is available to assist with any difficulties during the update process.

For those whose SRD grant applications are unsuccessful, an appeal can be submitted to the Independent Tribunal for Social Assistance Appeals (ITSAA). The tribunal has 90 days to decide on appeal applications, in accordance with the Promotion of Administration Justice Act (PAJA). The ITSAA's decision is final, although it can be challenged in the High Court within 180 days.

Applicants can check their appeal status by visiting the SASSA Appeals Website and entering their ID number and cell phone number. The ITSAA will notify applicants electronically of their appeal status within 60-90 days of submission. For new SRD grant applications, the process can be completed online through the official SASSA website, with no physical documents required as SASSA conducts online verification of personal information.

SASSA administers social grants to eligible citizens, providing vital financial assistance for basic living expenses and healthcare. By keeping their banking details current, recipients can manage their finances more effectively and avoid payment delays. The agency advises applicants to remain patient and allow sufficient time for their applications to be reviewed, using the reference number provided upon submission to check the status on the SRD SASSA website.

Key Takeaways

  • SASSA urges citizens to update banking details online for timely SRD grant payments.
  • SRD grant payment increased from R350 to R370, effective April 1, 2024.
  • Update banking details on SASSA website, allowing 30-90 business days for changes.
  • Unsuccessful applicants can appeal to ITSAA, with decisions made within 90 days.
  • Check appeal status on SASSA Appeals Website using ID number and cell phone number.