Hampton North Residents Face Pharmacy Closures and Longer Waits for Medication

Boots pharmacy closed two locations in Hampton North, London, forcing residents to travel farther for prescriptions. Locals, especially the elderly and those with mobility issues, are struggling with longer travel times and increased waiting periods.

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Trim Correspondents
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Hampton North Residents Face Pharmacy Closures and Longer Waits for Medication

Hampton North Residents Face Pharmacy Closures and Longer Waits for Medication

Residents of Hampton North, South West London, are grappling with the impact of two Boots pharmacy closures in their neighborhood. The pharmacies on Tangley Park Road and Priory Road shut their doors in October and November 2023, respectively, as part of Boots' plan to consolidate its business by closing 300 UK stores in close proximity to each other.

Why this matters: The closure of local pharmacies can have a disproportionate impact on vulnerable populations, such as the elderly and those with mobility issues, who may struggle to access essential medical services. This trend could have broader implications forhealthcare access and equity in the UK.

The closures have forced residents, particularly the elderly and those with mobility issues, to travel longer distances or rely on loved ones to pick up their prescriptions. Patients now have to go to the Boots Pharmacy on Station Approach in Hampton, a 19-minute walk from Tangley Park Road, or the Boots Pharmacy on Bear Road in Hanworth, a 15-minute walk away.

Janet Fawdrey, a 30-year resident of Hampton North, expressed her frustration: "When you get a text to say that medication is ready, it's usually a week later... It's like they're closing us down bit by bit and they're trying to think we're not going to notice. Well, I blinking well do because my feet are killing me." Eve Nightly Griffith, 82, described the closure of the Tangley Park Road pharmacy as "ridiculous," noting that the Station Approach pharmacy is too far away for her to walk to, given her mobility issues.

A survey by Healthwatch Richmond found that waiting times were worse at the Station Approach pharmacy for 98% of nearly 700 respondents since the Hampton pharmacy closures. Furthermore, 61% of respondents said their travel time had increased by at least 15 minutes. Susan Clarke, 72, who has a heart condition, shared her experience: "It was very convenient and it's just not working now... To have to wait a fortnight for them, it's not on."

Residents are calling for another pharmacy to open on Tangley Park Road, with a petition launched by Nupur Majumdar in January garnering 280 signatures. However, plans have been submitted to change the use of the Tangley Park Road unit into a takeaway, which residents oppose, instead advocating for a new pharmacy or café in its place.

The pharmacy closures in Hampton North have left residents, especially the elderly and those with health conditions, struggling to access basic pharmaceutical services. As the community grapples with longer travel times and increased waiting periods for medication, they remain hopeful that a solution, such as the opening of a new pharmacy, will be found to address their needs and concerns.

Key Takeaways

  • Two Boots pharmacies in Hampton North, London closed in Oct & Nov 2023.
  • Closures affect vulnerable populations, such as the elderly and those with mobility issues.
  • Residents must travel longer distances or rely on others to pick up prescriptions.
  • Waiting times increased for 98% of respondents, with 61% experiencing longer travel times.
  • Residents petition for a new pharmacy, opposing plans for a takeaway in the vacant unit.