Wales & West Utilities Provides £490k to Support Vulnerable Homes

Wales & West Utilities awards £490,000 to Healthy Homes Solutions to support vulnerable people in Wales and south west England. The funding will enhance support services, including carbon monoxide advice and debt management, for those living in vulnerable and in-poverty homes.

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Bijay Laxmi
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Wales & West Utilities Provides £490k to Support Vulnerable Homes

Wales & West Utilities Provides £490k to Support Vulnerable Homes

Wales & West Utilities, a gas emergency and pipeline service, has awarded £490,000 in funding to Healthy Homes Solutions (HHS) to support vulnerable people in Wales and south west England. The funding, provided through the Vulnerability and Carbon Monoxide Allowance (VCMA) fund, will enable HHS to enhance its support for those living in vulnerable and in-poverty homes across the region.

Why this matters: This funding initiative addresses the critical issue of fuel poverty and carbon monoxide risks, which can have devastating consequences for vulnerable individuals and communities. By supporting organizations like Healthy Homes Solutions, Wales & West Utilities is contributing to a broader effort to ensure the safety and wellbeing of those who need it most.

The funding will allow HHS to provide immediate registration to the Priority Services Register (PRS), Telephone Preference Service (TPS), and offer additional support services, including carbon monoxide advice and monitors, cancer care, and debt management advice. HHS will work in partnership with other organizations and utilities to provide a tailored triage service that addresses energy efficiency and broader living costs and wellbeing challenges.

Derek Owen, Managing Director at HHS, stated, "The funding will allow us to partner and collaborate with organisations and utilities across Wales & West Utilities region, to ensure that vulnerable and in-poverty homes not only receive consistent information but also benefit from a tailored triage service that addresses both energy efficiency and the broader challenges of today's living costs and wellbeing." Sophie Shorney, VCMA Manager at Wales & West Utilities, expressed delight in providing the vital funding, saying, "The fund allows us to work in partnership with organisations to reach more people and provide them with the help they need to ensure they receive the right support and help with their bills, to help keep them safe and warm in their own homes."

The HHS initiative has already demonstrated its impact in helping vulnerable people through its current HHS & VRS vulnerability initiative. Helen Lord, CEO of the VRS, praised the collaborative effort, stating, "The HHS & VRS initiative exemplifies the remarkable outcomes we can accomplish through collaborative efforts toward a shared vision. This approach is unique and innovative and ensures accessibility for everyone experiencing vulnerability."

Wales & West Utilities has £25m to spend on projects that support consumers in vulnerable situations and raise awareness of the dangers of carbon monoxide between April 2021 and March 2026. 75% of the funding will be spent on projects relevant to Wales and south west England only, while 25% will be spent on collaborative projects with other gas networks across the whole of the UK.

The £490,000 in funding from Wales & West Utilities will enable Healthy Homes Solutions to significantly expand its support services for vulnerable and in-poverty homes in Wales and south west England. By collaborating with partner organizations and utilities, HHS aims to provide a comprehensive approach to addressing energy efficiency, living costs, and wellbeing challenges faced by those in need.

Key Takeaways

  • Wales & West Utilities awards £490,000 to Healthy Homes Solutions to support vulnerable people.
  • Funding will enhance support for those living in vulnerable and in-poverty homes in Wales and south west England.
  • Services include carbon monoxide advice, debt management, and energy efficiency support.
  • Partnership aims to address fuel poverty and carbon monoxide risks in vulnerable communities.
  • Wales & West Utilities has £25m to spend on similar projects between 2021 and 2026.